Privacy Policy

This privacy policy explains how Blank Earth uses and protects the information you provide when you visit www.blankearth.co.uk and purchase items when they are sold online. 

Blank Earth is committed to ensuring that your privacy is protected. By using this website, you agree to the collection and use of your information for the purpose of providing and improving the service, in accordance with this privacy policy. 

Blank Earth may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21 November 2020.

Online Shop

If you choose a direct payment gateway to complete your purchase, then Squarespace stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Squarespace’s Terms of Service https://www.squarespace.com/terms-of-service or Privacy Policy https://www.squarespace.com/privacy 

When you place your order, you will be asked to provide your name, address, email address and telephone number so that we can successfully fulfil your order. You’ll also be asked to provide a name and address for shipping/delivery.

When you place your order you will also be asked if you would like your name and email address to be added to our mailing list. By opting in to join our mailing list you are consenting to be contacted by us about products, events, news and services we believe to be relevant to you, we may also contact you with updates about our website, privacy policy or other details we deem to be of interest. You can unsubscribe at any time.

Mailing List

By subscribing to the mailing list, you are consenting to being contacted by Blank Earth with information we think may be of interest to you. You can unsubscribe at any time by clicking the unsubscribe link in the email you receive or emailing hello@blankearth.co.uk and asking to be removed from the mailing list.

General Website

While using the website, we may need you to provide us with some personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. We will never use your collected information for anything other than sending out a newsletter, if you subscribe to the mailing list, or products, if you choose to purchase them from this website. 

This website collects personal data for the purpose of performing our site analytics, including:

  • Information about your browser, network, and browsing device

  • Which web pages you visited prior to visiting to this website

  • Your IP address

The information collected may also include details about your use of this website, including:

  • Clicks

  • Internal links used

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

This information is shared with Squarespace, our website and web analytics provider so that we better understand the website, how you use it, and how to improve it.

When you buy something on this website, we need to collect personal information from you to fulfil the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

This information will be shared with Squarespace, our online store hosting provider, so that they can provide the relevant website and store-related services to you, and we can fulfil your order. 

As you go through the checkout process, the site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning relevant suggestions to you, to improve your checkout experience.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run the website, and to protect and improve its platform and services.

Log Data

Whenever you visit the website, we collect the information that your browser sends to us, called Log Data. Log Data may include information such as your computer's IP address, browser details, pages of the website that you visit, the time and date of your visit, the time spent on those pages, and other related statistics.

Cookies

Cookies are small data files that are often used as anonymous unique identifier. These are delivered to your browser from the websites that you visit and are stored on your computer's hard drive. Our website uses cookies to collect information and to improve its service. You have the option to accept or refuse these cookies, and to know when a cookie is being sent to your computer. If you choose to refuse our cookies, you might not be able to use some parts of the website.

For information about viewing the cookies dropped on your device, visit this Squarespace Webpage.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this site, as described above, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate payment, collect information for the newsletter and ship pottery.

  • To assist us in analysing how users use the website.

Please be aware that for these reasons, third parties have access to your personal information so that they can perform the tasks assigned to them on our behalf. They are, however, obligated not to disclose or use the information for any other purpose other than their contractual obligations.

Security

Please remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee absolute security.

Links to other sites

This website may contain links to other sites. If you click on a link to a third-party website, you will be directed to that site. Note that these external sites are not operated by us. Therefore, you should review the Privacy Policy of these websites before using them. We have no control over, and take no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us.